Terms of service

'Vilagrad Limited' is our legal business trading name
- 'Vilagrad Limited' is the name that will appear on cardholder statements
- 'Vilagrad Limited' is the name advised on the payment record
- 'Vilagrad Limited' is the name that will appear on your statement
The legal name 'Vilagrad Limited' is registered in New Zealand
The physical address of the 'Vilagrad Limited' approved place business is:

Vilagrad Limited
702 Rukuhia Rd
RD2, Ohaupo
3882
New Zealand

The Vilagrad Limited business and customer service details are:
- Telephone number: 07 825 2893
- E-mail: wines@vilagradwines.co.nz
Vilagrad Limited is a New Zealand owned and operated business and all transactions will be billed in a Bank of New Zealand approved currency.
This is not an on-going subscription. Every time a customer makes a purchase, this is counted as a separate transaction

Vilagrad Limited accepts bank deposit, internet banking, credit card and cash payments
Vilagrad Limited will supply relevant payment information in confirmation email and the delivery invoice
Your account will be charged in NZD$

Delivery is only in New Zealand
You must be 18 years or over for any alcohol purchases
Our Liquor Licence number is: 016/off/03/01
There may be a delivery fee depending on the goods purchased, this will be stated in the shopping cart process
Vilagrad Limited delivers goods within 10 days. Vilagrad Limited will attempt to deliver to you within this desired delivery time, however, they cannot guarantee this during busy periods
At the time of confirmation it is possible for the card holder to cancel the transaction, provided this is confirmed in writing to Vilagrad Limited via the following email address: wines@vilagradwines.co.nz

Vilagrad Limited offers a refund/replacement policy if you are unhappy with our goods
Vilagrad Limited will refund or replace the goods that was delivered
Vilagrad Limited must be notified within 7 days of delivery for this to apply